Every fulfillment step of your order is carefully completed by hand to ensure you receive your order as it was described. However, in the unusual event you are not 100% satisfied with your order, please contact us as described below, so that we can review the problem and do everything we can to correct it.
In order to be eligible for a refund, store credit, replacement product, we ask that you email us at [email protected] and provide the following information for our review:
Photo(s) of the package as received
Photo(s) of specific products related to complaint, including photos of the label
Order number or email address used to place your order
Once we have reviewed the problem internally, we will contact you with an update.
